As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . Where can I get my cash reloadable BancPass Toll Sticker? Please read this page for more information on HCTRA.org's language translation. Forgot Username | Career Pages If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { .hmg-jb-bg-primary { Call Center [HCTRA] $15.75 /hr. . Harris County Toll Road Authority. It is also up to the User to adhere to all Toll Operator requirements. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Always responds quickly with answers to any questions. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Job: HCTRA VEC - Violation Collections- Downtown | Entry Level Jobs They are always available to assist and have a conversation. HCTRA Harris County Toll Road Authority DONATE NOW! Customer Service. Payments are free with a linked bank account. Managing your EZ TAG account just got easier. Answering inbound calls and assisting callers with EZ Tag questions. Ripoff Report Needs Your Help! Verify to immediately update business information, respond to reviews, and more! The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. color: #376d7d; } Houston, Texas 77021 Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. this toll road is operated by different agencies. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Phone Numbers. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. They charged my account 2 times within the same minute . Please allow 24 hours for a customer service agent to respond to emails. HCTRA cares about your comments & concerns. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, You will be responsible for charges incurred up to the time that BancPass is notified. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Purchase your BancPass Toll Sticker online or at participating retailers. Please include the detailed page showing the license plate, time/location and toll amount. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . No endorsement has been given nor is implied. Chicago, Illinois. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Ability to use sound judgment, coming to logical conclusions. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. For example, if a User wants to reload $20, the User will be charged $22. Discover which options are the fastest to get your customer service issues resolved.. Where We Are a Service Provider. Get a free Virtual Credit Card to signup for Subscriptions. How is the BancPass Toll Sticker program different from other toll tag programs?? In addition to this page, follow us on Twitter to get the latest news and updates! Mar 01 2023. Customer Service. All Rights Reserved. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. There is a $2 charge for reloading your tag. If i have to pay somthing place contact me. Learn more in our Cookie Policy. https://www.doxo.com/info/harris-county-toll-road-authority. HCTRA Harris County Toll Road Authority HCTRA Harris County Toll Road Authority Funds are available immediately and you may drive the road after reloading. Replenish your account using cash or debit at a participating retailer. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { 2277 Plaza Drive, Suite 600 By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Can I find my bill online? Other payments may have a fee, which will be clearly displayed before checkout. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. #jb-user-account-nav>li.active>a { However you identify and whatever your background, we encourage you to apply today. document.write("