Our free email alerts will help keep you up to date with the things that matter to you. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. You can apply for your renewal bus pass online. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. We use some essential cookies to make this service work. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. http://www.nowcard.org/nowcardfaq.asp#FAQ23. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Can I use my OAP bus pass on trains? If you do not have your current pass, then please contact us. What do I do about my concessionary bus pass? Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. How to renew your London Freedom Pass - The Independent system now generates new passes automatically at least a fortnight before the Lee Username Password Forgotten your Password? As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Copyright 2023 Wisdom-Advices | All rights reserved. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Application forms for the 'English National Concessionary Travel Scheme . We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. 1 Contents. These pages are for East Sussex bus pass holders. You can make updates to the following details before your bus pass renews: your appearance. It is not valid in Wales* or Scotland. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. How do I renew my bus pass in Northumberland? You'll need your current pass in order to renew. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY I have not had an automatic renewal what do I do? Nexus issues important update on free bus pass renewals Renewing your Bus Pass. Customers will receive their new pass to the registered address at least1 week before their current pass expires. We also use third-party cookies that help us analyze and understand how you use this website. You can apply for a disabled persons bus pass if you are a Medway resident. Senior HOLO cards available at all Satellite City Halls on Oahu All content 2023 Southend-on-Sea City Council. Other Scottish passes arent accepted on the trams. Residents are. all that. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. If you cannot apply online for any reason please contact us. The cards offer older and disabled people free travel in the capital Applicants whose pass was issued due to a disability will continue to be automatically renewed. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. If you have any questions, you can call us to discuss your application on 0345 200 0388. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Further information. This We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. You can find your renewal code located in the box towards the bottom of your renewal letter. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. How long will it take to get a bus pass following a renewal/application? Concessionary bus pass and travel vouchers - Borough of Swindon If your current bus pass is due to expire within the next month, this is an indication that we . Flexible support fund - available at . It is no longer. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. No. If you have any questions, please contact Essex County Council by calling0345 743 0430. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Welcome to the Highways Service Information Centre. new pass.. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Before your pass expires, we may send you a letter inviting you to renew it manually. Will receive a renewal form, as evidence is required to obtain a new pass. Blackburn with Darwen: Free travel bus pass and voucher renewals - Suffolk on Board You may need to provide proof of your new address. For more information please call 0345 200 0388 or email:[email protected]. A 5 administration fee will be required for a replacement bus pass. Where can I get a bus pass for an older person? Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. It does not store any personal data. Age-related pass or vouchers. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. What is the cause of the card not working? If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . The passes will be sent out automatically but people should call the bus renewal hotline . Apply for or renew your bus pass. We also use cookies set by other sites to help us deliver content from their services. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. These cookies ensure basic functionalities and security features of the website, anonymously. GCC understand there was a discount being offered for some local train travel. Your bus pass will be renewed automatically. If you email us please confirm your date of birth and current address in the email so we can fully check our records. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Your older person's bus pass is valid for four years. Renewing, updating or cancelling a bus pass - Thurrock If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Over 60 travel concessions & bus pass | Age UK 5 How long does it take to renew an older persons pass? How much longer should the Sun remain in its stable phase? If you move address, update the details on your bus pass at least three weeks before the renewal date. We will need to see evidence of your new address. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Lancashire: You can apply for your renewal bus pass online. Where you caught it and at what time, along with your destination. You can apply for your renewal bus pass online. What do I do about my concessionary bus pass? However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Contact us on 0300 456 0100 or email [email protected] to receive individual advice. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. applies to approximately 12,000 people, the vast majority of whom are If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Renewing your bus pass or reporting it as lost or stolen LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Age-related passes will be valid for five years. Can I use my pass on Trains? At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Renewing your bus pass or reporting it as lost or stolen Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. However, you may visit "Cookie Settings" to provide a controlled consent. You also have the option to opt-out of these cookies. Major investment in boroughs schools continues! Do not include common words or names. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. You will need to pay 10 to replace this pass. Alternatively, you can renew your pass online. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. The way of applying may be different to the way you applied in Gloucestershire. However, GCC has not been involved in this. If you pass does not register on the card reader on the bus, we won't know the pass is being used. English bus passes are not accepted in Scotland and vice versa. This cookie is set by GDPR Cookie Consent plugin. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Older person's bus pass renewal. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Your bus pass will be renewed automatically. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Open all. Blackpool: Bus pass renewals - Travel Devon Analytical cookies are used to understand how visitors interact with the website. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Frequently asked questions about concessionary bus passes Renew a bus pass | Apply for a concessionary bus pass - Medway If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. A letter and a renewal application form will be sent to you automatically you can also use the application form below. No it is not possible to issue an age-related bus pass "with companion" entitlement. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Copyright Lancashire County Council 2022. March 2023 renewals. There is no need to contact us until we get in touch with you. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. igo card for 11 to 16 year olds. You can start using your new pass immediately, just like you would with a new debit or credit card. Renewing, updating or cancelling a bus pass. If you have not received this letter, call us straightaway on 01452 426265. You don't have to do anything, unless you have moved since we sent you your last pass. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Continuing eligibility for a pass issued due to a . Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Disabled person's bus pass . If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. We only need this if you want us to contact you and we won't keep it once we've replied. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee.
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