However, all suites feature sofa beds for two additional guests. Thanks to the nearbyLincoln Center, many celebs make appearance in or around the hotel. We stayed for a few nights in a junior suite. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. I have shared your experience with our team. Even when open it is the worst breakfast I have ever had at a JW. Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. They hadn't bothered to refill the tissues in the bathroom from the prior guest. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Lobby and common areas are very nice. Unlock Member Rates! They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). I wake up 12/28 and, shocker, the refund is not on my credit card. Thank you for the review and we appreciate all of the feedback! Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. The hotel restaurant was closed. We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! Looking forward to staying at this hotel againVery SOON! To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email:
[email protected], Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. Breakfast Contact accommodation for availability. No problem. I have shared your experience with our team. The restaurant was open limited hours with limited food. Then, I thought to myself, I'll bet they screwed up my bill. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Speaking of the menu, the food was absolutely delicious. New York City, New York 10019. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. We still do have our Marriott platinum status. Was upgraded to a great view of CP so added a point. Perfect locationacross from Central Park between 5th and 6th Avenues. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Bottled Water, JW Marriott Essex House - NYC. As of this. Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. She is such fun! This is the version of our website addressed to speakers of English in the United States. Join us for signature brunch selections or after-hours drinks at the cocktail lounge, which is open until 1:00am. Park View room indicated in my app, or what, but that was certainly disappointing. The location is amazing! 160 Central Park South, Midtown West, New York (NY), United States, 10019 - See map. FACT OR FAKEOUT? The classic New York luxury of the JW Marriott Essex House evokes a more glamorous time, when men wore hats and women wore gloves. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. We look forward to your next trip. Sure enough, there were bogus charges. I had a one night stay here Dec. 17-18, peak Christmas time in NYC. Too many better options. I really cant say thank you enough to every staff I met here I truly highly recommend this hotel for comfort and satisfaction!!! Claim your listing for free to respond to reviews, update your profile and much more. The dining room attendant had us smiling and laughing when we arrived for breakfast. This was a Christmas present for us to celebrate a Wedding anniversary. The expected nightly rate for JW Marriott Essex House New York is around $561; a price that is 51% cheaper than the city average. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees We went to the front desk they gave us another room. Revel in refined luxury at JW Marriott Essex House New York. Spend your money elsewhere when staying in NYC. The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. Thanks again to Essex House team for our wonderful stay in NYC! The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Having lived in New York it was great being back as a tourist and staying here. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. My husband and I arrived around 10 am the next morning to check in. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. The menu is mostly American. . The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. What a treat and I cant wait to be back. The bar area has seating around a fireplace. We will definitely be back! 2 Double Beds. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. The hotel charges a daily resort fee per room that includes credit for the spa, for laundry services, and for food and drinks. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. The real fun with this hotel started after I checked out. The service was lackluster. Run run run away!! The Hilton Conrad and Thompson Hyatt are both delightful and will get my business again after previous stays. I asked her to please email me confirmation of that and she said she would. We hope our outlets will be reopened in time for your next visit. Finally our third room was acceptable but we had other problems. JW Marriott Essex House New York. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! No room service. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. Does JW Marriott Essex House New York offer any business services? Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks Also a lie, and I have the confirmation email to prove it. Top room amenities include air conditioning, a flat screen TV, and a desk. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. When I travel to NY, occasionally the pricing at the Essex House is within company policy. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. The restaurant was open limited hours with limited food. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History JW Marriott Essex House New York. Internet - WiFi and wired Internet access . Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. No oversized vehicles. Food and Beverages - Room service (limited) and minibar (fees may apply). This response is the subjective opinion of the management representative and not of Tripadvisor LLC. She assured me she would get it straight and email me confirmation of my refund. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. Exclusive direct offer includes a discount and free breakfast! We went to the front desk they gave us another room. In New York, the average nightly rate for 5 stars hotels is $1,131. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! Languages spoken by staff: They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. But the most gracious reception I ever met was Hanna , very sweet and accommodating. I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. Tripadvisor performs checks on reviews. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. I am so sorry to hear about this experience, please feel free to contact me so we can discuss in more detail. I am so sorry to hear about this experience. Do not park at the hotel. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. They did not give me that so had to sleep on the floor. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. You can enjoy a drink at the bar/lounge. Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. No room services, no fridge in room, not even a tea kettle. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". Finally our third room was acceptable but we had other problems. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . 182 units; 42 stories; . Open for JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space Get inspiration and plan your next getaway. The restaurant was open limited hours with limited food. & We stayed at this hotel in January and had a great stay. $40!!!!!!!!!!!!!!!!!!!!! If you buy something through our links, Oyster may earn an affiliate commission. (Who are we kidding? I truly apologize that you were not contacted by our team. We finally had the engineer come, and he said oh well the heat is off in the hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . There are similar hotels available. In hospitality, JW Marriott Team, Hotels near JW Marriott Essex House New York, The Leading Hotels Of The World in New York City, Tapestry Collection by Hilton Hotels in New York City, Romantic Boutique Hotels in New York City, Hotels near Exhale Spa - Central Park South, Hotels near Official Central Park Horse and Carriage Rides, Hotels near Central Park & Environs Walking Tours, Hotels near 59th St Columbus Circle Station, Hotels near 66th St Lincoln Center Station, Hotels near Mannes College The New School for Music, Hotels near New York Institute of Technology, Hotels near Lia Schorr Skin Care Training New York, NY, Hotels near Mandl School, The College of Allied Health, Hotels near Alvin Ailey American Dance Theater, Hotels near John Jay College of Criminal Justice, Hotels near American Musical & Dramatic Academy New York, NY. Choose your dates for more accurate prices. Guests can relax and enjoy a variety of beauty and spa . We were the first guests, Marina B. said: HIGHLY RECOMMENDED! Lunch Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. It opens from early in the morning for breakfast -- both buffet and a la carte options available -- and closes late at night. There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. The hotel also offers 24-hour room service and allows local restaurants to deliver food directly to rooms. Bedroom, JW Marriott Essex House - NYC. Came back down to get a different room - no apology. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Is parking available at JW Marriott Essex House New York? American grill specializing in seafood hosting live music nightly. No room service. She then called me back approxiately 20 minutes later to tell me my entire booking was on points. Where are corporate standards? ft. The room was the typical tiny NYC size. Many travelers are interested in one particular factor the neighborhood. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. We were told other guests were being allowed to checkout later Thats great but what about other guests. Restaurant with limited menu (no soup at all). Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. My wife and I wanted to attend mass our first morning there at a nearby RC church. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Lock in the lowest price from these sites. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. A la carte concierge services include: 24 hour room service, bell desk, valet parking, spa, fitness center, sauna and steam room, housekeeping, a business center and an award-winning restaurant. An absolute joke!! I enjoyed my short stay . Meanwhile, service is sorely lacking. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. The restaurant was open limited hours with limited food. . Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. No surprise that that never happened. We did daily walks in the park and enjoyed the route around the large lake. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. There was a covid breakfast at no additional charge. Own or manage this property? Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. Housekeeping was spotty. Are pets allowed at JW Marriott Essex House New York? Dinner. & Front desk check in were not customer service oriented and not very friendly. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. Thank you for staying with us at the JWM Essex House New York! Taxes and fees that are shown are estimates only. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. and you can also walk to the High Line at Hudons Yard if you fancy a real stroll! Feb 15, 2023 fraserc907. Stay at this 4.5-star luxury hotel in New York. This is the version of our website addressed to speakers of English in the United States. There's an onsite 24-hour business center. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. The room was very clean and well kept, on the high floor, facing Central Park - thanks a lot to hotel team for this little new years gift! Check-in was quick and pleasant. What are some of the property amenities at JW Marriott Essex House New York? The only other time I had that experience was at Ritz Carlton Cancun. maytef245, Thank you for taking the time to let us know about your experience while staying with us. Some rooms provide interior views while others offer city and park views. Thank you!!! JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. We were given a room after a long flight that had been flooded the night before. Which languages are spoken by the staff at JW Marriott Essex House New York? JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. Pre pandemic we traveled extensively. It was roomy with plenty of natural light filtering in from the windows. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. See more questions & answers about this hotel from the Tripadvisor community. Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. Review tags are currently only available for English language reviews. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. We. [2] Location is excellent with easy access to subway and Central Park. 351 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. All Properties in New York JW Marriott Essex House New York Health Protected 160 Central Park South, Manhattan, New York, New York State, 10019, United States Show on map Steps from Central Park, guests of our NYC hotel are near shows at Lincoln Center, the shops and cafes of Columbus Circle, Wollman Rink and the zoo. We were given a room after a long flight that had been flooded the night before. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. JW Marriott Essex House New York , +1 212-247-0300 4.2 2281 Reviews View rates Overview Photos Rooms Dining Fitness Spa Local Area Map Meetings Weddings Offers View photos New York's Thanksgiving Day Parade This last time it was. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. The location couldn't have been more ideal! Thanks Essex House! Please check our partner sites when booking to verify that details are still correct. Essex House told me that I booked the room on a AAA cash rate. For business travel they have everything you need: good lighting, good outlets, good place to work.I was fortunate to stay in a higher floor, which I would recommend because the lower floors can be noisy. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. All the best! She handed us a sheet of paper that had the name and address of the church but not the mass times. Tripadvisor performs checks on reviews. What are some restaurants close to JW Marriott Essex House New York? A chaise lounge was very worn with material missing on a section of the piping. We had a decent view of Central Park but our windows were filthy pretty much ruining the view. We were led to believe this was a luxury hotel?! Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. Please see our partners for more details.