We apologize for the frustration you experienced. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!.
Vivid Seats Inc has always been and remains a company that is talked about and written about a lot. Claim your listing for free to respond to reviews, update your profile and manage your listing. Date of experience: November 28, 2016 Useful Share Advertisement DS David Simonich US Nov 27, 2016 Vivid Seats' 100% Buyer Guarantee means that if your event is canceled without a rescheduled date, or if your tickets aren't validated or don't arrive on time, you'll be fully compensated or. This company is a scam, they held themselves out as a licensed seller of tickets until you purchase a ticket and find out they are resellers of scalped tickets.
Vivid Seats vs Ticketmaster for March 2023 | Best Ticket Brokers VividSeats Reviews - Is Vivid Seats Legit, Safe and Reliable? Order number [protected]. I expect to pay the normal service fees, but not what you charged me for the tickets. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me".
What is Vivid Seats? Is it legit? Do they have fees? Here's - nj Read full review of Vivid Seats and 1 comment. And we dont stop there; we invest in technology to keep our costs low, and pass the savings on to you.
Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com Vivid Seats ranks 25thamong Ticketssites. I bought 3 with the insurance. You advised that you arrived at 7:50 PM. Request to speak to a Vivid Seats agent. Please reach out to our Customer Service team and we can find out more information on why that was cancelled, and assist you with obtaining tickets. Yes. I don't expect they are willing to give an apology.
But, what I'm reviewing . 5 Weeks later changed their policy!!! Terrible customer service. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Refunds can only be granted in the event a show is cancelled. The buyer is responsible for these costs. Paid over $300 to an event that was postponed minutes before it was scheduled. Featured Vivid Seats complaints Vivid Seats - Undelivered sports tickets On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. I just want the Tickets I spent over 2 thousand of my hard earned money on. Repeatedly asked to speak to manager and he refused. I just want the tickets I spent my hard earned money on. I called 2 seconds after I saw the $960 total. I entered a .con rather than .com by mistake on my email address and therefore never received my tickets. I got nfl tickets from them that never arrived. On the BBB, VIVIDSEATS has over 100 complaints over wrongful billing, just in the last 36 months. We do this to make sure each fan is able to choose tickets that are most accommodating to them. Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. He was very polite, professional, kind, and made the process very easy! Apply this Vivid Seats coupon code for $15 off first . The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Parking for events often closes when the event starts or shortly after, and is also sometimes first-come-first-serve even if you pay for a reserved spot. The goal of Vivid Seats is to offer the best out-the-door-prices for a wide variety of tickets. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Looking for the best way to buy and sell mobile tickets? The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. The tickets were in TTC3 seats 30 and 31 in corner. These people are thieves and liars. + the only ticket rewards program around. I asked to speak to the manager, told me there was no one above him. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints
Vivid Seats: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard I would like to warm people to avoid buying tickets through Vivid Seats. Luckily, the tickets were sent to me within an hour and they came through Ticketmaster. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Never again. Marvin J was a great help to me in getting my tickets when n the website wasn't working. WRITE REVIEW. Well the day before the game which was 4 hrs from my home they quit responding to me all together. The company was founded in 2001. I suggest never doing business with them. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. James Taylor lawn tix were sold out on Tanglewood in seconds and resold on VividSeats for well over double the price. From over pricing. After a couple days and a hour or two of being on hold I finally received my refund. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Service 17 Value 15 Shipping 10 Returns 7 Quality 11 Positive reviews (last 12 months): 72.2% View ratings trends See all photos Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. 1239964100050. He deserves 10 gold stars! Abel helped me and made the process easy. From A to Z, Vivid Seats customer service is fantastic.
Vivid Seats | Event Tickets - Apps on Google Play Bought tickets thru Vivid Seats, I have a credit of over $84, they won't let me use it because I got the tickets online, I'll never use them again! Now I am stuck with two way overpriced tickets for a concert I will not be able to enjoy with the person I wanted to go with. We are absolutely sorry to hear what you experience.
Vivid Seats Updates 2021 Financial Guidance | Markets Insider The seller is not responsible for paying shipping fees. Conveniently buy and. I have been to several concerts in the past not ever have been treated like this saying I have withheld money from y'all, if you find the reason y'all should reach out and find out what happen instead of assuming* y'all need to take me off y'all's email listings if y'all aren't going to let me purchase any more! So, Vivid seats charged an additional $196.
Vivid Seats: Reviews, Complaints, Customer Claims, Page 3 | ComplaintsBoard Absolutely disgusting. I went to the venue, and they advised the tickets were third-party tickets.Unfortunately, they could not honor them because each was not valid. They deserve to go bankrupt as they cost me $800. Desired outcome: Reliable & Rewarding Tickets. We value your privacy. It asked how many tickets I wanted which I selected two. Great service. Full refund and apology for lack of ticket delivery. The total price was $1405.95. Date of experience: 26 February 2023. Submit a complaint and get your issue resolved. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. Sales Representative (Current Employee) - Coppell, TX - July 6, 2022 I've Worked here since April 2022 and I honestly LOVE it. What are "Email Delivery" and "Instant Download" tickets? Vivid seats purchases tickets with false names and resells them at 2x to 3x their face value. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. None of the options worked for us NEVER will I use this company again. The company offers promotional deals and discounts via email, and, according to the website, Vivid Seats ships tickets directly to you in any of the following forms: Vivid Seats gives sellers a safe online marketplace to find interested buyers. As of Oct. 13th 6:38 pm I am unable to access my tickets. Definitely recommend.
Is Vivid Seats Legit? [See If The Ticket Resale Site Is Any Good In 2023 ] Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Anyone can write a Trustpilot review. Suggest you use another ticket broker. This will surely increase the credibility of your complaint. Eugene was very helpful with my questions. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. The person the ticket was for has since died. It went to automated system and never got a person to talk to. They refuse to give a refund due to sending the tickets prior to showtime. A. Amalia G. Today. The event was then rescheduled for July of 2021and then cancelled again. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Is SeatGeek Legit? Horrible customer serviceUpdated on 3/2/23 after their comment saying I only called after the event. Ordered tickets for Gary Allan concert last September. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats.
Phoney Company! Now I overpaid for two single tickets because they are maliciously scamming people vs. just selling those tickets as single tickets.
Working at Vivid Seats: 108 Reviews | Indeed.com Vivid Seats Review: Sent the wrong tickets - ComplaintsBoard.com I expect to pay the normal service fees, but not what you charged me for the tickets. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. I asked to print the tickets for my group but was told I had to use the electronic system. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Vivid Seats denies these . Ratings and Reviews 4.6 out of 5. We want to make sure that orders are accurate, so please DM us your order number on Facebook, Twitter or Instagram so we can resolve this. I highly recommend purchasing tickets from a verified seller on Vivid Seats. I just bought Madonna tickets for the Cleveland, Ohio show August 2, 2023 show. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Do not trust Vivid Seats!!!!
Please do not purchase tickets through Vivid Seats - Tripadvisor Sellers listing their tickets for sale do set their own prices and some sellers price tickets lower or higher than face value. We invite you to reach out to our online support team by social media. Thank you. Customer identification can be provided if needed. They deserve to go bankrupt as they cost me $800. Vivid Seats - Fraudulent agreement / promises made for a full refund Vivid Seats will calculate, collect and remit sales taxes for events taking place within particular jurisdictions, however Vivid Seats is in no way responsible for the accuracy or suitability of any payment of taxes made by Vivid Seats to any entity on Seller's behalf. At this venue, Section B is behind the Pit. 07-12-22 at 5:57 A.M. I will never use vivid seats ever again. For more information about reviews on ConsumerAffairs.com please visit our
They are aware of this issue. You do NOT provide a valuable service; you instead eliminate other purchasing options and make yourself indispensable by way of ticket monopoly. They offered replacements, which were inferior and DID NOT include the dinner and up-front concert seating. I do expect a responce and an apology for this overcharge. Ticket resale limitations; prohibition; exception. Vivid Seats has not responded to my email. They take your money, and you have no valid tickets. It is a safe and secure process. I wasnt sure what that meant and they informed me that by clicking view tickets on the email they sent me to confirm my purchase I had accepted the tickets. Great customer service skills. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.
Is Vivid Seats Legit or Real? | Vivid Seats Reviews (2022) I had listened to his show on the radio (and bought many of his books) for many years. I paid $322.17 for 3 seats. When I went on their "live chat" to inquire, they didn't respond at first .
Vivid Seats Reviews: What Is It Like to Work At Vivid Seats? In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. I tried not to trip thinking I could sell them forward.
Vivid Seats vs StubHub - Which One to Prefer? [Sorted] - TechWhoop Purchased parking for the Super Bowl. THEY ARE SCAMMERS. We encourage you to reach our to our online support team by sending us DM on social media. Paid $160 for a single ticket for a show that was rescheduled (twice). We appreciate you bringing this matter to our attention and will be following up with you again soon. These were sold from the originator which means there's no reason they couldn't have been refunded. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas.
Vivid Seats vs Seatgeek - Best Ticket Sites UNLV Rebels at Utah State Aggies 2x Football Tickets. In my eyes I trully beleive you are a rip off company. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. I simply want a partial refund because I feel that is fair. Here are 8 tips for writing great reviews. The confirmation number they gave me was completely useless and also did not allow me to access my tickets. I spoke with Carlos A over the phone to purchase my tickets.
Cancellation Policy : Vivid Seats Customer Support I would never have the paid this amount of money for average seats. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. The 100% Buyer Guarantee ensures that you get the right tickets and that they arrive on time. Desired outcome: Vivid Seats Seatgeek Vivid Seats vs Seatgeek - Tickets selection You can often hear a lot of complaints about the choice of tickets on this service. I don't want $1,500 of Vivid credit for a show that was postponed due to weather, then permanently cancelled due to scheduling conflicts. Vivid seats is such a scam!!! The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. They didn't even attempt to make it right. The 21st was spent on the phone trying to aquire our tickets. Vivid Seats Promo Code: $15 off ticket orders over $100 for new customers. We would love to review your order again to see if there's anything we can do to make this right for you. We use dedicated people and clever technology to safeguard our platform. Vivid seats is allowing a seller to first post a date of estimated shipping for the day after the event. I will always use vivid seats when getting my tickets. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER.
Vivid Seats $7.5M Event Cancellation Class Action Settlement All for the seller, not for the customer. Thank you, you have successfully subscribed to our newsletter! We always want to provide an excellent buying experience for our fans and encourage each fan to contact us if there are any changes that need to be made prior to their desired event. We apologize that you didn't receive the tickets you requested, Charlotte. Sellers do not offer cancellations or refunds which is why we are not able to extend this option to our customers. 100% Buyer Guarantee is a complete falsity. Do not use Vividseats!! I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. If you have any additional questions, we encourage you to reach out to our online support team on social media. I had a great experience. IE, Hundreds of people are standing in front of you. I received a link to claim my tickets within 5 minutes of purchasing and was able to transfer the tickets to my Ticketmaster account. This is clearly a loophole being used often by venues to protect these ticket scammers. Vivid Seats Review: Is it Legit, Reliable or a Scam? This comment was posted by a verified customer. Had rented a room just for this event. This is not what I paid for. Dont use this site they are horrible. Disputed several times and no resolution till this day. When the tickets never came, I contacted Vivid repeatedly. My experience is consistent with those reported on BBB. They buy tickets from me, physically edit the tickets and then turn around and sell them to people for double the price. The two tickets never showed up, so we had to buy 2 more last minute at higher price somewhere else. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. Not game day yet so have not opened app for seats. I thought Vivid was a pr0n company. I have had good luck on the majority of purchases, but when issues arise, customer service is quick to point out that they are a middle man and this is an issue between you and the originating source of the ticket. Takes no accountability for a time glitch that had us go to a show at the wrong time. After all, I selected that I wanted "2" tickets not "1". By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs.
Vivid Seats Reviews (2020) | Is VividSeats Legit Tickets? In one order, my tickets arrived via email within an hour or so. 2023 Trustpilot, Inc. All rights reserved. Barbara, who is my agent, was absolutely the best that you could have. Good Grief. I was charged $1, 053.00.
Vivid Seats Review | Top Ten Reviews This not only hurts our venues reputation, but cheats the artist, as the additional ticket price is not shared. This changed due to Covid, but we did not get a refund because it was getting rescheduled. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. and go to stub hub and . When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. How do I know I can trust these reviews about Vivid Seats? Just another company who still made money over COVID. Called Capital 1 (cc company) to see if my card wasn't working and they told me that all day yesterday they were having people calling them as their cards on your site didn't work either. The staff are even more amazing. My hatred for this company will never end and I will tell anyone and everyone that will listen about this.
How reliable is vivid seats? Explained by Sharing Culture I left my message as DM on Twitter, and they replied me to contact to an operator to taking care of my tickets directly over the phone. After telling them that I wanted to cancel the sale because it is fraudulent they told me they could not cancel despite it being pending. I feel sorry for other customers who have lost a lot more money than we did. We spent $700 and had our experience ruined for really no good reason. A link has directed you to this review. We paid $1,279.45 for these tickets. Find out how we combat fake reviews. It was a nerve racking 5 months wait, but I did receive the tickets as promised!!! The. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. Heads up. I specifically chose a section my whole group is in. I had to buy either 1 or 3. Terrible customer service. Now, VividSeats did respond online saying, "It's our goal that every customer has a good experience, and we want to speak with the Better Business Bureau to address concerns, because
Working at Vivid Seats | Glassdoor 1,560 talking about this. If I purchase both sets, will the seats be together? . Very minimal details or expectations were provided for project proposal which led to a lot of personal time spent on it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Vivid Seats insights Based on 53 survey responses Areas for improvement Trust in colleagues Sense of belonging General feeling of work happiness I love it here.!
Vivid Seats - Home - Facebook Parking lot operators have sole discretion to refuse entry if you arrive late to an event, as it is understood to be common practice to arrive before an event is scheduled to begin. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. Patient, reassuring, and kind -- why I will use this entity again! I then twitted Customer Service and again advised these were upgrade. Yes, you get great prices on concert tickets because it is a con. We can also confirm a previous advocate already shared with you that your tickets were delivered to the provided email at the time of purchase. If you have any additional questions, concerns, or would like to discuss the resolution provided, please feel free to reach out to our specialized team via Direct Message over social media, and we'd be happy to discuss this further with you.
Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats For further help, send us a direct message. He reassured me of any concerns I had and was very patient with me. I had to purchase four more tickets that were handicapped seats from the venue.
Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com All they say is their sry, well so am I! Based on pretty much every SeatGeek review out there, the time in business, and reputation, SeatGeek is one of the most reliable options out there.