It's annoying. Ownership: The Website, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (Company Property) is owned by the Company and will remain the property of the Company. 2 stars only because when we can hear each other and it's not frozen, we can communicate. This information is used to provide and offer services to you. Security: We take precautions to protect your information. WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS) UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, THE MATERIALS ON THE WEBSITE OR ANY SERVICE OBTAINED THROUGH THE WEBSITE. 22. Search all the facilities in our system, or narrow your search by entering a facility name, selecting a state and/or type of facility. Fees. Jail is not prison, it comes beforeprison. The Company collects certain information from you when you use the Website, request information about our products and services, establish an account, request information, or ask to be included in an email or other contact list. and is protected by international intellectual property law. Understanding Fees | Privacy Policy. Understanding Fees | Privacy Policy. The Facility and its Authorized Administrator will be jointly and severally liable for failure to comply with the foregoing obligation. HomeWAV Mobile App Features: - New to HomeWAV? Browsing history, search history, information on a consumers interaction with a website, application, or advertisement. THE COMPANY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. License Restrictions. By 7:15pm they responded back to me and had the profile removed. Notices. If you wish the inmate to be able to call anyone, then you would want to add funds to the Inmate Homewav Funds. Find a location near you using the TouchPay Locater. at a correctional facility that offers the HomeWAV system. ); She is just so human and real (you know, as opposed to reading me that "scripted" response). But we still get charged. Facility Agreement means a separate license and distribution agreement between Facility and HomeWAV or a reseller acting on HomeWAVs behalf pursuant to which the Facility is given the right, subject to its acceptance of and compliance with this EULA, to establish a Facility Network and to assign licenses of the HomeWAV Software to Facility Network Users for use solely within the Facility Network environment. No Warranty: THE WEBSITE, THE MATERIALS ON THE WEBSITE AND ANY SERVICE OBTAINED ACCEPTANCE OF THE TERMS OF ALL DOCUMENTS IS NECESSARY TO UTILIZE THE HOMEWAV SYSTEM. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. Anything to the contrary notwithstanding, we acknowledge that certain communications made through the HomeWAV Software are privileged and confidential (E.g., calls between you and your attorney) (each a Privileged Communication). Inmate Penpal Listings. 14. Use of the HomeWAV Software by a Facility Network User is conditioned on such individuals affirmative consent to this EULA and their compliance with the terms and conditions in this EULA. When you are finished, sign your name to agree that you have read & viewed If you already have a card saved in our system, choose that card. , you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. We will not share your information with any third parties outside of the Company, other than as necessary to fulfill your request, provide agreed upon services, etc. Sign in to call our secure toll-free support number and use option one to add funds. If sold or shared, Categories of Recipients. The best ruleto follow:Anything you say to anyone, can and will be used against you in court. THROUGH THE WEBSITE IS PROVIDED AS IS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Can I transfer funds from one inmate to another? FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. 20. $ ! Looking for an inmate or information about a facility? When you submit sensitive information via the Website, we take reasonable measures to protect such information both online and offline. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. You acknowledge that HomeWAV Software is of U.S. origin. 2000 Vassar St. #10731 Thehope is that ratting on you gets them a lighter sentence. Limitation of Liability: NEITHER THE COMPANY NOR ANY OTHER INDEMNIFIED PARTY ARE OR Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. You're also free to add, update, or change your payment information at any time. Please enable JavaScript in your browser for a better user experience. They need to create an account in order to add funds to an inmate's account. This includes information derived from registration, subscription, and use of our services. Inmates look forward to mail call. Civ. Inmates in jail arestill fighting their cases, as are you. 13. 15. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. In addition, you agree that you will not: While nothing can take the place of in-person visitation, advancements in technology can help bridge the gap between you and your incarcerated loved one by allowing video calls with someone in jail. So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN THE PARTIES AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. Wait to be Accepted by the Detention Facility: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. The waiver of any breach or default under this EULA does not constitute the waiver of any subsequent breach or default. UNLESS WE MUTUALLY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. 4. Please try again. Download the Android or iOS app, sign in, and add funds with the mobile app. You can choose to reject this agreement to arbitrate. information related to financial transaction (credit card information or bank routing information); Please try again. In addition, we offer user support through our website at https://www.homewav.com/service-support/. HomeWAVs software allows you to schedule without any assistance from jail staff. Sign In or Create an Account with the HomeWAV App. 2. PLEASE READ THIS EULA CAREFULLY. Read the Blog Third-Party Content (music, movies, games, etc..) accessed through HomeWAVs software will only be available to users for the specified rental period and while the user is housed at the facility. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the. //]]> Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. Add Funds to Your Account: You can also add funds to your incarcerated loved ones HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. Effective Date means the date that you download the Software on your own behalf or on behalf of the Facility. The developer provided this information and may update it over time. I've tried my Bluetooth headset and 2 different speakers. 75% of the time he gets no sound on his end. The very first link at the top was an InmateAid profile stating I was in a correctional facility. Creative examples for socializing with incarcerated individuals, which can be done virtually or in-person, include: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | The HomeWAV kiosk at the detention facility will let your loved one know when you or other visitors are available, and they can then initiate a call. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. To ensure equity, profiles are sorted randomly. Those sections intended to survive termination of this EULA will survive regardless of the reason for termination. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE HOMEWAV SOFTWARE OR THIS EULA, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE HOMEWAV SOFTWARE. Please note that acceptance is at the discretion of each correctional facility. K. Inferences drawn from other personal information. name or booking number, Cash Kiosks accept deposits by cash money, VISA, and MasterCard, Deposited funds are available for the inmates use after verification Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. During registration a user is required to give certain information (such as name and email address). 8. We encourage our users to be aware when they leave the Website and to read the privacy policies of other sites accessed or visited. We understand that knowing someone in jail is hard, but with HomeWAV, we hope to make communicating easier by allowing video calls similar to FaceTime. Here are seven tips for a seamless experience. You may not download, print, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise use or exploit any of the Content except in the course of viewing the Website online for lawful purposes, and in making single copies of selected pages of the Website for personal use and not for distribution or posting on any other site. 1. Durazos sentence is to be followed by 36 months of supervised release. You will need to upload a profile picture of yourself that is head-on, from the shoulders up, and without filters or edits, as well as a government-issued ID like your license, state ID, or passport. Homewav account holder's name. "https://secure.trust-provider.com/" : "http://www.trustlogo.com/"); Im out of jail but hes not. They can add funds through the smartjailmail.com website as well as calling the Customer Service/Support at 888-843-1972. App freezes and continues to charge more often than we're able to converse. Questions: Contact Us at: [email protected]. You will indemnify, defend, and hold harmless HomeWAV and its directors, officers, employees, representatives and agents from and against, any and all claims, losses, damages and expenses, including attorneys fees, arising from any claim brought against us arising out of or related to your use of the HomeWAV Software or any Third Party Content, your user content, your breach of any provision of this EULA, or your negligence, other act or omission, or willful misconduct in connection with your use of the HomeWAV Software. Our highest mission is to provide incarcerated individuals with low-cost, innovative, and easy-to-use solutions for staying connected to their families, loved ones, and communities. 2. WE ARE NOT RESPONSIBLE FOR ANY INTERRUPTION IN SERVICES OR UNAVAILABILITY OF THE HOMEWAV SOFTWARE RESULTING FROM INTERNET FAILURES, YOUR INABILITY TO ACCESS THE INTERNET, OR INADEQUATE BANDWIDTH IN YOUR INTERNET CONNECTION. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing HomeWAV Software. Service Levels and Support. Changes in Terms and Conditions: The Company reserves the right, in its sole discretion, to change these Terms at any time. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. Yourealso free to add, update, or change your payment information at any time. Frequently Asked Questions Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. PLEASE REVIEW ALL THREE CAREFULLY. Create a free account. Your loved one will be able to use these funds to call those on their approved phone list. Change/correct any data we maintain about you. 4) Then choose the two inmates and the amount to transfer. FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. Create an Account: To ensure safety for yourself and your loved one, youll need to first create a HomeWAV account online, either through your computer browser or the mobile app on your phone. Visit the TouchPay website to make a deposit online. [CDATA[ Durazo provided money to the co-defendant to purchase a 7.62x51mm (.308 WIN) caliber rifle from a licensed firearms dealer for Durazo. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. When we do, the version date, at the top of this page, will be updated to reflect that revision. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. How to Send Money to an Inmate in Whitley County You agree not to use or permit anyone to use information provided through the Website for any unlawful or unauthorized purpose. Please be aware that we are not responsible for the content or privacy practices of such other sites. Sorry, we do not recognize that username and password combination. YOUR USE OF THE WEBSITE AND ANY MATERIALS PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK. Via your account on our website Website As a guest (for select facilities through our website) On our mobile app Mobile App Through Pay Near Me at a local store Pay Near Me Our automated phone payment system to export any Third Party Materials or other data or any portion of the HomeWAV Software to the US or foreign countries; The sender will be liable to prosecution under A.R.S. In one call, she had to call back 10x. Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63146. 1. The content, organization, graphics, design, compilation, look and feel and all Company Property available on this site, including, without limitation, images and written and other materials (the Contents), are intellectual property protected under the copyright, trademark and other intellectual property laws of the United States and/or other countries (Intellectual Property Laws). I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. information created by you in connection with your use of the services (such as phone contacts imported or created by Users, call comments, tags, greetings, hold music, data necessary to the integration of professional tools); Acceptable Use Policies. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. Instead, voice and video calls are initiated from your loved one when they have access to a HomeWAV kiosk or tablet. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. HomeWAV offers support services to Facilities pursuant to the applicable Facility Agreement. Sorry, we do not recognize that username and password combination. This End User License Agreement (EULA) is a binding legal agreement between HomeWAV, LLC (HomeWAV, we, us or our) and each individual user and legal entity that downloads, uses, and/or distributes to its users a copy of the proprietary HomeWAV Software (collectively, you or your or end user). 18. IF YOU ARE AN INDIVIDUAL USER, THE FOLLOWING APPLIES TO YOU: It all starts by adding funds to a loved ones HomeWAV account. . Inmates now utilize HomeWAV Voice through the video visitation systems to place regular phone calls. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. The phones are available in their housing areas daily from 8:00 AM to 11:00PM. Bless you, See how InmateAID has helped over 750,000 families stay connected, CDCR - Salinas Valley State Prison (SVSP), MA DOC - North Central Correctional Institution (NCCI), Federal Correctional Institution (FCI) - Beaumont Low, ME DOC - Central Maine Pre-Release Center, Federal judges aren't following 'compassionate release' law guidance, Former NFL star Kellen Winslow II makes bid from prison to reduce his sentence, Federal Bureau Of Prisons Set To End Home Confinement Under CARES Act, Todd and Julie Chrisley report to prison on bank fraud, tax evasion convictions. Some personal information included in this category may overlap with other categories. YOU MAY CREATE A USER ACCOUNT ONE OF TWO WAYS: THROUGH OUR WEBSITE AT https://www.homewav.com/, OR THROUGH OUR MOBILE APP WHICH IS ACCESSIBLE THROUGH COMMONLY USED APP STORES, WHERE YOU CAN DOWNLOAD THE HOMEWAV SOFTWARE TO YOUR TABLET OR MOBILE DEVICE. It seems whenever we get to talking about something important, the app stutters, freezes, but continues to charge. Visit your local PayNearMe location to add funds. First, choosethefacility and addyourloved oneto your call roster. Users of our Website may elect to opt-in to all cookies. HomeWAV has no input or enforcement responsibilities on behalf of any Facility, however, as a condition of your use of the HomeWAV Software and as a material obligation of this EULA, all users must comply at all times with all policies, rules, procedures, and administrative guidelines of a Facility to the extent they apply to your use of the HomeWAV Software (collectively, Facility Rules). HomeWAVs rights as described above are protected by applicable U.S. and foreign laws. You may continue to add funds to your user account at any time. use any device, software, or routine that interferes with the functioning of the HomeWAV Software; The Company has the right, in its sole discretion, to modify, suspend or discontinue any part of this site at any time, with or without notice Funding transactions are handled through our website and are required for individuals users to use the HomeWAV Software for video visitation services with Facility Network Users via the Internet as authorized by the Facility. No prior scheduling is needed for video or phone calls. IN NO EVENT WILL HOMEWAVS TOTAL LIABILITY EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO HOMEWAV FOR YOUR ACCESS IN THE PRIOR 12 MONTH PERIOD OR (B) U.S. $5.00. The two men were subsequently arrested by Homeland Security Investigations (HSI) at the Douglas Port of Entry in their attempt to smuggle the 9mm pistol into Mexico. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. more efficiently, HomeWAV provides video and voice calling resources. By using this site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much. How much does HomeWAV charge? Exercising Your Rights to Know or Deletion, Personal Information Sales Opt-Out and Opt-In Rights. var tlJsHost = ((window.location.protocol == "https:") ? Share & Bookmark, Press Enter to show all options, press Tab go to next option, HIDTA Task Force & International Drug Trafficking, Video Visitation Suspension Appeal/Apelacin de suspensin de visitas en vdeo, Apelacin de suspensin de visitas en vdeo, Crime Victim Rights and Mission Statement, 550 West Jackson, Phoenix Arizona 85003, United States. Have us delete any data about you which is not required to be maintained. I. That was not accurate. the right to know, meaning the right to request any or all of the following: the specific pieces of personal information we collected about you; the categories of personal information we collected; the categories of sources used to collect the personal information; the business or commercial purposes for collecting your personal information; and, the categories of third parties with whom we have disclosed your personal information in the preceding twelve (12) months, the right to request deletion of your personal information that we collected, subject to certain exceptions listed in Cal. If you do not agree with the revisions, do not continue to use the services or the Website. Download the Android or iOS app, sign in, and add funds with the mobile app. Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? Click on the Green + on the bottom of the screen and pick "Add Funds 3. You acknowledge and agree that the HomeWAV Software contains the valuable and strategic intellectual property of HomeWAV, and that HomeWAV owns all right, title and interest in the HomeWAV Software, any and all Modifications thereto, and all copyrights, trademarks, patents and trade secrets, the HomeWAV name, logo, trademark, and URL, and all other intellectual property rights associated therewith or embodied therein, whether or not registered. Sign in to call our secure toll-free support number and use option one to add funds. Login Information. Waiver and Severability. friends and family from jail easily and safely, allowing for better connections and communication. User further acknowledges that it does not acquire any ownership rights by using the Website. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. IF THIS EULA IS UPDATED, YOU WILL BE NOTIFIED ON YOUR NEXT LOGIN SESSION. The detailed information for Homewav Account is provided. As expensive as it is to use you'd think it would work better and why steal our time when you're charging us out the wazoo already. Our Privacy Policy applies to all funding transactions and is hereby incorporated into this EULA. introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; You are responsible for safeguarding and maintaining the security of your login credentials and user account. Subject to the applicable terms in the Facility Agreement, and a Facilitys rules, policies, and local laws, each Facilitys Authorized Administrator shall create and assign Facility Network User accounts for those Facility Network Users who are approved by Facility. The inmate may either select to initiate an immediate refund back . ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE WEBSITE. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. Refund checks usually arrive within 4-6 weeks. HomeWAV is a tool to allow those incarcerated to visit with families and friends. HOMEWAV MAKES NO WARRANTY THAT (I) THE HOMEWAV SOFTWARE WILL MEET YOUR REQUIREMENTS, (II) THE HOMEWAV SOFTWARE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE THIRD PARTY MATERIALS WILL BE ACCURATE, FUNCTIONAL, OR RELIABLE. We will not sell or rent this information to anyone. If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email [email protected] and include the following information: 1. Add Funds via Phone Pay at PayNearMe Location P.O. Facility means a state run correctional facility that has entered into a Facility Agreement and which is providing Facility Network Users the ability to access and use the HomeWAV Software through the Facility Network. Easily send letters and photos from your computer or smart-phone. It's great to know about this service and I will surely use it in the future if needed. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. 4. the agreement in full. Changes are effective upon posting unless specified otherwise. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. Section 1232g, 34 C.F.R. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. You can choose to reject this agreement to arbitrate. //