There's no need to open an app. Guests traveling on our San Juan ClipperSeattle whale watching tours do not need to present identification other than a boarding pass. The terminal is located on Alaskan Way at Pier 69. It still says my trip is in progress, any way to cancel this? Fares are based on distance traveled. BART is primarily selling paper tickets from the vending machines. When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. Clipper automatically checks for a valid pass. Pre-Tax Transit Benefits. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Clipper on your phone will not unlock a bikeshare. What if my Auto-Reload payment fails and/or the card reader says BLOCKED BAD DEBT? To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. I set up Auto-Reload, but its not showing up in my online account. Account Management. If you purchase value for your plastic Clipper card online or by phone, it wont be available immediately. Our vessel also features one wheelchair accessible bathroom onboard. To find out more information about replacing an RTC card, please visit 511.org. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Add Clipper to your phone before you take-off! To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Phone. Clipper and Pay by Phone | bart.gov Be sure to review the paper ticket fare chart at the station. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. If you want to ride, you will need to tag again. See the Google Pay How-To page for more details. What is the best way to tag on the new Clipper card readers? Please have your vaccination card or a photo of it ready in the event you are asked to show it. It depends on how you buy your pass. For more information, visit Sales and Service Locations. Cookie Notice No input is required. Dumbarton Express. To provide payment, log in to your Clipper account and edit the payment information in My Profile. We do allow walk-up day-of guests to purchase tickets if space allows. This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. Upon arrival at our Victoria terminal, youll clear both Canadian Immigration and Customs at the same time. -Sign up for Clipper-Access Clipper Account-Clipper Customer Service. CA-Clipper 5.3 . Guide To CA-Clipper - Long Entry - ITLnet BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. You can also set up Clipper on your phone through Apple Wallet. Our seating options include both Standard (non-window aisle) table options on the upper and lower deck as well as Premium (window aisle) seats. Clipper says it does not take funds away, even if the card goes unused for years. To add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. You could choose to set up Auto-Reload for a pass and go back later to set up cash value, too. On a successful tag, your Apple Watch will beep, and lights and a Travel OK screen will appear on the machine. Why wasnt I notified this would happen? Getting Started. Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. On the cable car, the conductor carries a handheld card reader. The programgives qualifying adult riders a 20% discount on BART trips. I'm visiting the Bay Area. Clipper is a regional transit card that can be used on all transit in the Bay Area. Yes, there is. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. Choose an Option to Begin Planning Your Trip. Correct, all reserved seating is located indoors and you will select your seats when booking your trip. Yes, our San Juan Clipper fast ferry can accommodate standard manual wheelchairs and has a standard manual wheelchair accessible restroom onboard. This might take a few seconds. For more information, please see our Seattle-Victoria fast ferry schedule. If your Clipper card on your phone does not work, please contact Clipper Customer Service at 877-878-8883. Your session is about to expire due to inactivity. On board the Victoria Clipper V ferry, A selection of locally-sourced meals, such as handmade sandwiches, yogurt parfaits, muffins and light snacks available for purchase on board. Once you set up Auto-Reload, we need to confirm your payment method is valid. Pet space is highly limited, so we strongly recommend you book in advance and use our Contact Us page to inform us of your pet travel plans. Open the Clipper app and select the card you want to set up for Auto-Reload. Skip the side navigation menu and go to the main content. What does it mean to pick up my value and why do I have to wait to do it? Includes one-way or round trip travel via the Clipper ferry. Please visit theUS Homeland Security websitefor more information. There is a one-time $3 fee to purchase a plastic Clipper card from a BART station vending machine. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. 3 1 1 Sponsored by Beverly Hills MD How to: Fix thinning brows. We also offer special discounts for children and military personnel. No, transit agency ticket offices cannot load value to mobile phones at this time. Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 7:00 am - 7:00 pm Saturdays:7:00 am - 4:00 pm. The extent to which you can use your card and the fees that apply depend on your credit card company and bank. Proof of eligibility is required for discountClipper cards and tickets and therefore are not available at station vending machines. Ticket Central. Youth/Senior Cards. The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. Was I supposed to activate it somewhere? To provide payment, log in to your Clipper account and edit your Primary Payment method. Once onboard the vessel, an announcement will be made to retrieve parking validations at the galley. The Clipper call center is open Monday through Friday, 7 a.m. to 7 p.m., Saturday 7 a.m. to 4 p.m. You may experience longer than normal wait times. For guests traveling internationally, please review our ID and Requirements carefully before booking travel. Get the Clipper app. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, except SFO where only paper tickets are sold as of October 2022, Some purchasing limits applyas outlined on our sales page, 2023 San Francisco Bay Area Rapid Transit District, Open the Wallet app and press the plus + icon, Open the Google Pay app, scroll down until you see the Discover section. Update your spam filter by adding [email protected] your list of approved email addresses. The surcharge will be prorated for discount paper ticket users so that seniors and people with disabilities pay a 19 cent surcharge and youth pay a 25 cent surcharge. SAVE on your Victoria Clipper ferry ride when booking a Seattle to Victoria overnight hotel package! If you tag again outside of the cancellation window, you will be charged the maximum one-way fare. The following cannot be used on iPhone or Android phones for fare payment: The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station, AC Transit, and the Bay Crossings store are open with limited hours. To add value to your Clipper card, open your mobile wallet on your phone. LOOP, by contrast, prevents execution of statements within a DO WHILE based on an intermediate . If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929. Who CANNOT use Clipper on iPhone or Android phones for fare payment? The RTC Clipper card is a photo identification card. You will need to tag your card to a card reader or ticket machine to activate it. U.S. Immigration/Passport Control will start processing passengers at least one hour before departure. Children 4 and under ride free but everyone else must have aClipper card (a plastic card or in your digital wallet)or a BART paper ticket (no longer sold at stations except SFO) with funds loaded. Since our boats travel far from the shore on portions of our journey, we are unable to offer Wi-Fi onboard our vessels. All Access Digital offer for just 99 cents! Please make sure you have reviewed the ID & Requirements required by the Canadian government prior to arriving at our Seattle terminal. Well I paid online so my serial number for the card is correct and said the $20 is ready for "pick up" which I went to the bart station and asked . Sign up for year-round getaways, special offers, and more. To find the cost of a particular BART trip, use the BART Fare Calculator. However, you can park your car at nearby parking garages before boarding the Clipper (Bell St. Garage near the Seattle terminal, hourly parking at the Victoria terminal or the Hotel Grand Pacific in Victoria). 2,123 Reviews. A: Your anger is warranted. Can I get reimbursed? This means we couldnt process your payment for automatic reloading. You can also carry on one small piece of luggage and one personal item. Before leaving for your trip, contact your local carrier for information on call pricing, text messaging and internet usage. There are three seating classes on the Victoria Clipper ferry. Will the toll lanes reduce traffic jams? The Go Pass is valid for the calendar year until Dec. 31 at midnight. Our terminal in Victoria is currently open 10:00am 5:00pm. Ferry Building San Francisco Monday-Friday, 8 a.m.-6 p.m.Saturday, 8 a.m.-5 p.m.Sunday, 10 a.m.-4 p.m. 1600 Franklin Street Oakland Monday-Friday, 8 a.m.-5 p.m. 3331 North First St. San Jose Monday-Friday, 8:30 a.m.-4 p.m. 55-A West Santa Clara St. San Jose Monday-Friday, 9 a.m.-6 p.m. Limited-use tickets are not available on phones. You'll need to use the Clipper app to set up Auto-Reload for a card on your phone. Clipper is now available throughApple Pay and Google Pay. You can also modify your booked seats at anytime by visiting our seat selection portal. You can set up automatic reloading when you initially order a card and load value online. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. If you dont have an international data plan, be sure to disable your phones data settings until you can find a hot spot to avoid charges. How did $300 disappear from our Clipper cards? Roadshow ), the DO WHILE construct terminates and control passes to the statement immediately following the ENDDO. What Clipper services are available during the COVID-19 outbreak? Phone: (213)-204-2900. If you do not tag your card again until May 24, the new pass will be activated with a start date of May 24 and an expiration date 31 days from the start date.
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