As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. I can't even point the blame at one member of staff because they were all terrible. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. Once cleared, your points will turn into money off any future purchases. Asked for a pair of trainerscould not even tell what the guy said. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Would you like to add a photos or videos? my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. 60%. A refund can take up to 10 working days to show in your account. High performance sneakers, trending streetwear and exclusive product weve got you. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! - KM, posted 1 year ago Christmas Delivery & Returns - Footasylum Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Take care!Thanks,Rebekah. Got them cheaper than any other website. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Footasylum. This time, however, when I ordered, their courier choice was Yodel. It's great to hear you are happy with the coat and that the delivery was so quick. We are so glad to hear you are happy with the service. We hope to see you shopping with us very soon. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". Leave this blank if you'd like to publish your review anonymously. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. To contact the Footasylum customer service team, start a live chat on the website. They all fit perfectly. 2023 Trustpilot A/S. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Free return by our courier service. Ordered and paid on 10th December my daughter's Xmas present. What Is Nike's Returns Policy? | Nike Help It goes against our guidelines to offer incentives for reviews. Useless. Looks like they have found the nearest spare tatty box to send them out in. Read Customer Service Reviews of footasylum.uk - Trustpilot Refunds are made to the original payment method, and products must be in their original boxes and packaging. Simply follow our returns portal link below. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Order placed Sunday afternoon and delivered Monday afternoon. That is great news that they arrived a day early!We hope to see you again very soon. I have worked in retail for over 15 years. Read Customer Service Reviews of footasylum.uk - Trustpilot 44.99. That is great news about the fast delivery.We hope to see you again very soon. We are so glad to hear you are happy with the service. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Which are the instant chat and the WhatsApp!! Will definitely be ordering from them again. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Reply from Footasylum Jul 14, 2021 Hey! Shoved the card machine into our face. We also ensure all reviews are published without moderation. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. In November 2022 I placed an order with FootAsylum and it never came. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Ordered Nike trainers. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Alternatively, enter your order number and email address into Hermes to monitor your delivery. Tried to send Crocs back as they didnt fit my daughter. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Get Discount. Here are 8 tips for writing great reviews. Over 90 off RRP. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. We use dedicated people and clever technology to safeguard our platform. Suggested companies are based on peoples browsing tendencies. 20%. We hope to see you again very soon. A simple full refund is all I wanted from the first time I was messed around!! We use dedicated people and clever technology to safeguard our platform. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Footasylum - SafetyCulture (formerly iAuditor) Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Make sure to check out the Footasylum Black Friday, Cyber Monday and Boxing Day sales for big discounts. Find out how we combat fake reviews. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. If you don't like it, leave. Wow! The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. High performance sneakers, trending streetwear and exclusive product weve got you. I have worked in retail for over 15 years. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. UK Returns Free return by our courier service. How does Footasylum deliver? - Reviews Newsletter subscription. Footasylum on the App Store We hope to see you again very soon. These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Order placed on Monday standard deliver paid for and the parcel arrived the next day. This arrived within only two working days and all items were delivered intact and all there. Find out how we combat fake reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. And would recommend to all my friends amd family. We also ensure all reviews are published without moderation. That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). This arrived within only two working days and all items were delivered intact and all there. Here are 8 tips for writing great reviews. Extremely moody.I've never seen such self absorbed people. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Footasylum Promo Code | 20% OFF in February 2023 Companies can ask for reviews via automatic invitations. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. They have scribbled size 7 on it. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Subscribe in print, digital, or a great-value bundle. Find out how we combat fake reviews. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Easy! All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). And would recommend to all my friends amd family. Next time it will be JD SPORTS for my next purchase. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Would not recommend. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Price was unbelievable for what I got! I brought some trainers and returned them just before the 28 day period which was allowed for returns. Once you've placed your order, standard delivery takes between 2 to 4 working days to arrive. Hey Getta,Thanks for leaving us a great review. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Footasylum Reviews - Read 369 Genuine Customer Reviews | www.footasylum.com These featured collections are typically the most popular and best-selling products on the Footasylum website. Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. A pop-up box will appear revealing the code. You have 28 days to return your items and you'll need your original receipt or delivery note. Nike Retro Fleece Jogger 4083633700 Mens Sportswear. Great sale and super quick on delivery. Quality, style and value superb. Received 2 small refunds for I don't know what! We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If valid, the page will refresh and your total will be updated accordingly. Treated myself to some new trainers and jogging bottoms in the sale! Discount. Email and text communication was prompt and efficient. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Got them cheaper than any other website. 10/10 will not be using footasylum again. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Can I return my online order to one of your stores. 3 ratings with the average rating of 4 out of 5 stars. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. I messaged a few guys initially who were very slow to respond and inresponsive. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Will definitely be ordering from them again. Thanks,Rebekah. We often link to other websites, but we can't be responsible for their content. Search for local Shoe Shops near you and submit reviews. Happy from start to finish! Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. First and last time I will use this company. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Return an item in As one of the UKs leading sportswear, streetwear and fashion apparel retailers, Footasylum has access to the latest collections from popular brands. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Also it was delivered to Republic of Ireland avoiding customs charges. Very disappointing.Would never order from them again! Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. Anyone can write a Trustpilot review. High performance sneakers, trending streetwear and exclusive product weve got you. Email never arrived so ended up going to a store on crutches to get a refund. Rolling eyes, rude attitude. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Take care!Thanks,Rebekah. 363 questions people are asking about footasylum From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Thanks,Rebekah. My son lost out on his Christmas presents as a result. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan.