Pro tip: Each number appears to go to a different department. How do I contact? WebStubHub is an American ticket exchange and resale company. Does StubHub have live chat? I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. Stubhub, Inc. operates as an entertainment ticket agency. To subscribe, click on the button below and copy the URL into an RSS reader. StubHub StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. It was time for me to choose possibility once again. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Choose Possibility: Take Risks and Thrive (Even When You Fail). Call 1-866-788-2482. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. StubHub: Employee Directory | ZoomInfo.com The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history Search through past posts using the search bar at the top of the forum page. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. In 2015, eBay enabled $82 billion of gross merchandise volume. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. StubHub Corporate eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. WebStubHub's Field Operations. You should not rely on any forward-looking statements. Musk Made a Mess at Twitter. Stubhub Come join us to plan your next live event experience! WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. In this regard I was right; but major unforeseen risks would also unfold on my journey. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Thanks for your message we aim to get back to you within 24 hours. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real NYC Flagship Office - Stubhub. Enjoying This Built In Excerpt? For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. WebOUR PARTNERS. The corporate office phone number is 415-222-8400. By signing up you are agreeing to receive emails according to our privacy policy. How do I ask Stub Hub to list an event for which I have tickets? Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). StubHub's Field Operations UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. In 2017, eBay enabled $88 billion of gross merchandise volume. Our RSS feed includes all eBay news articles published on this website. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. HEADQUARTERS. Restrictions apply. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. Our RSS feed includes all eBay news articles published on this website. % of people told us that this article helped them. San Francisco, CA 94105 USA. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Personally, though, I found it disappointing. Cons As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Being OK With Spectacular Failure. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. Surviving wasnt easy. wikiHow is where trusted research and expert knowledge come together. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Terms of the deal are not being disclosed. Lots of answers to questions are in our FAQ. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. For More information on partnership opportunities with StubHub, contact [email protected]. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. We give them a time frame to offer Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. The contact number is only for US and Canada. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? 2697 Lakeville Rd. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Olivier Ropars Vice President & CMO. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. hours. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. Personally, though, I found it disappointing. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Joo Almeida D'Ea Head of Integration Office. It StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available StubHub - Elliott Report "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. form" and let us know how we can help you. eBay Completes the Acquisition of Ticketbis We'll do our best to get back to you in the next 24 hours. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. The Utah-based firm announced on LinkedIn it Find startup jobs, tech news and events. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. StubHub StubHub Include your email address to get a message when this question is answered. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. I live in Singapore where the StubHub app is not avail. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Check out, All tip submissions are carefully reviewed before being published. 4 if you have questions about listing tickets. How to Contact StubHub: Customer Service for Buyers and Sellers These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. The Company offers tickets for live sports, music, and theatre events. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. At StubHub, our mission is simple: help fans find fun. Then came the coconut, an event none of us could have predicted. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"